Ask The Team Contact us by clicking 'Submit a Request' below, detailing what your question or problem is, we'll do our best to get back to you as soon as possible and answer any questions you may have. Please read our site rules before you send an enquiry. Have more questions? Submit a request Comments Oleksandra Lukavetka December 13, 2017 11:03 Hello. I can not register and log in to the site https://www.mycustomer.com/. After registration, I've got a letter on the mail with a request for verification of the email address. I went through the specified link, but still can not log in to the site because of an error "The username d3f425f9-96df-4a42-b01c-9847144ee1ea has not been activated or is blocked."